The wine business is complicated enough. Your software doesn’t need to be.
Why believe us?
Our DNA is unique in the industry. The deeper you dig, the more you’ll see how important that is.
First, our founder has built a very successful direct-to-consumer winery, hands-on in every job (and loving it) from farming to winemaking to hospitality. So he knows first-hand what it takes to succeed in DTC.
“The fact that the founder is a winery owner with a great technology background makes a real difference.”
Second, he led the creation of QuickBooks®, which revolutionized accounting software by making it easy to use. So he knows business software, and small business.
He and his team spent years quietly building CompleteDTC, using it in the real world to find the ideal balance between the power you need to run your business and the ease-of-use your people need so they can do their jobs quickly and efficiently.
A big system for smaller wineries
Big wineries need specialized systems for every department, because each one has a discrete, dedicated team.
“I’ve pretty much used them all, and CompleteDTC is by far the most user-friendly, intuitive system out there.”
But smaller wineries like yours don’t have VPs of Anything: everyone wears multiple hats.
So just as you use QuickBooks rather than enterprise accounting, you will benefit from systems that are optimized for the unique nature of your business.
In fact, what you really need is one system, not a patchwork quilt: having everything in one place just works better, and is much easier to learn, manage, and use — which frees you and your team up to do more important things.
Like making wine. And money.
Why not schedule a demo today?
One size doesn’t fit all
Most vendors will tell you theirs is the perfect solution, regardless of who you are. Sadly, that not only isn’t true — it actually can’t be: large wineries and small wineries have very different needs.
“The more you know about running a DTC wine business, the more impressed you will be with CompleteDTC. I only wish it were available for my large clients.’
But we are passionate about your success — which is why we spend time interviewing every prospective client to make sure CompleteDTC is the right solution for them.
If it’s not, we’ll recommend something else.
Full point-of-sale system — desktop and iPad application — with the ability to have different product sets in different environments
Multiple, mobile-friendly webstore options give you flexibility in how you present your catalog, including on-the-fly product landing pages
Complete club management, including Shipment Wizard, Member Portal, and Cellar Status™
Powerful outbound calling system enables your team to make thoughtful connections with your customers and club members to spur sales and improve retention
Wholesale and 3-tier management and reporting is built in
Full-featured, built-in reservation system lets visitors book online; online RSVP feature works great for managing events
SimpleCRM™ gathers all information about every customer, including order and club history, all outbound communications, and more
Easily keep track of where your customers and club members are coming from, so you can acknowledge their help
Our unique Marketing Wizard provides unequaled insights into your customers, along with powerful tools to segment and reach them
Powerful, flexible order management — including bulk-processing of club and futures orders
Seamless integration with virtually every shipper; select deep integrations turn shipping into an asset
Real-time weather data lets you know — before you ship — what the temperature will be when your package arrives
Multi-location inventory tracking, with full reporting
Over 125 reports give you and your team deep insight in ways only a fully integrated system can provide
Hourly employees can clock in and out right in the system, making time-keeping a breeze
CompleteDTC makes compliance a snap, with best-of-class systems, backed by our network of partners who eliminate headaches and save you thousands each year.
Intelligent, seamless integration with QuickBooks Online that your accountant and your bookkeeper will love
Training is always available, so new employees can get up to speed quickly
Responsive, knowledgeable support 7 days a week at the click of a button, because we know you can’t afford to be stuck
We not only host your website; we actively monitor its security and keep everything patched and up-to-date
The price is the price: unlike many, CompleteDTC doesn’t take a percentage of your sales, or charge for support or training or new features